Lol anyone seen yesterday night Xin Ming newspaper (新明日报)? Got people complained about Goldkist Chalet @ East Coast Park haha. I think i must be really lucky when i stayed at my chalet there and the condition was acceptable.
Extracted from STOMP. The man was distraughted by the cockroaches in his chalet room, that he spent 2hours to change to a better room.
STOMPer Wong said what could have been a great experience at a chalet was ruined when he found that the one he was in was infested with cockroaches.
Said the STOMPer:
"This place was infested with cockroaches! Badly infested! You count by 10's.
"Also, please note their charges for a badly maintained place!
"Averagely $200 per night! For a place in this state? Can we have relevant authorities to visit them, for TV programme to film them!
"And they may be forced to do a major clean up and ensure that they have regular pest control.
"And please, this is East Coast, our very little beach on this small island where family, teenagers would like to have BBQs, parties and have fun!"
Heres another complaint that happened on the 29th may 2010, the same day of my chalet haha. Complaint about poor air conditioning and bbq disputes. Lucky my air-con was fine too. Haha.
Poor customer service and below standard chalets at Goldkist
STOMPer Lim is annoyed with the service standard and the way he was treated at Goldkist chalet. On top of that, the chalet he was given was below standard and was gross even though it has been renovated he says.
In an email, Lim wrote:
"The condition of the chalet is totally below standard.
"Today (May 29), I booked a chalet at Goldkist for $188. At the reception, we were the only ones to check in and the rest there was complaining about spoiled air-conditioning.
"Some of the guests even said ‘without air-conditioning, I’m dying. I have been waiting for one hour for the repairman already!' Meanwhile, the rest of the guests were complaining about screwed up bookings.
"In the rooms there were spoiled doorknobs some even had no doorknob. The place was really gross even though they claimed that it has been renovated.
"On top of that, at night, a security came to tell us off that we could not use our own barbeque pit!
"We brought our own because their pits are really expensive as it cost $30 for one. That’s three times the price of a pit from Costa Sands.
"This is totally ridiculous. Their attitudes were really bad as well. They even used bright torchlight as if we were criminals.
"I will never visit in this resort again. Costa sands is still the best."
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